International Student Support Essay Example | Topics and Well Written Essays - 5000 words

International Student Support - Essay Example This research demonstrated that students from United Arab Emirates had little choice or input in the choice of course and college, and this affected the ability to motivate themselves for the course. Some of these students probably have no interest in learning English, and the research shows that there is a preference to learn more practical subjects such as engineering as they would be immediately useful in their home country. . The students from the United Arab Emirates are also restricted by their respective armies in terms of movement, and this restricts their ability to integrate with other students. For instance, the other part-time students will have experienced similar processes from pre-arrival to induction and this process would have allowed them to construct relationships. The part-time students are also able to work, and this experience increases their use of the English language as they are using it in the practical context. Therefore, the lack of integration and choice is severely hampering the ability of the UAE students to access the college's service support. Table of Contents Introduction The research on which this report is based concentrates on international students from the United Arab Emirates (UAE), who are currently enrolled on programmes that focus on teaching the English Language. This group has been selected because of the unique enrolment process they undertake. They also constitute a significant proportion of full-time English language students at Salisbury College. Most of these students are this college as it has been chosen by the military organisation they represent, and therefore they have had no choice in the selection. Salisbury College is one of twelve colleges that receive army personnel for technical training through a private army contract. These students' first language is Arabic and they were selected in their respective states for tuition at this college. As the choice to attend Salisbury College was not an individual choice, these students have not gone through the normal application route, which would have involved contact with Student Services, which would have helped them arrange their visas, police registration and other details. Instead this has all been centrally, and all they had to do was to get on a plane and attend lessons. As a result of the omission of this important step, these students are presenting with a different set of issues when compared to other international students. For instance, they feel isolated because their English is noticeably poorer than other students, and this probably stems from the lack of integration and socialising which would have been arranged by the college's Student Services. They feel no arrangements have been made to involve them with

Improving the Application Availability with ISO 9001 Research Paper

Improving the Application Availability with ISO 9001 - Research Paper Example This paper will address the aspects of ISO 9001 that serve to improve the performance of applications. 2. Introduction The current times can be termed as the technological era where software and application development has greatly improved the mode of business. However, the development of software to fulfill some specific need is not the sole purpose of the matter. The quality and reliability of the software also play vital roles in the provision of any service. It is due to this reason that several standards and guidelines have been formulated to judge the productivity and quality of any software. ISO 9001 is one of such standards that can provide complete guidance for production and maintenance processes. The conformance to the standard facilitates the improvement of the application availability. 3. Research Methods Descriptive approach has been adapted in the research study of the respective title. The requirements of the ISO 9001 standard have been studied and their impact on the productivity of the resultant service and application. An ISO 9001 compliant IT company was chosen to further investigate the impact of the adoption of the respective standard on the quality of products and services. 4. Analysis ISO 9001 is a comprehensive set of guidelines that form the basis of compliance for any organization that wishes to become certified with these standards. ISO 9001 focuses on the formulation of a quality management system that helps the organization to fulfill the requirements of the customers in an effective manner. These standards are regularly revised by the International Standards Organization to ensure that they comply with the continuing changes in the markets trends and technologies. The latest version of ISO 9001:2008 has lessened the main categories from 25 to only 5. According to International Organization for Standardization (2011), the 5 main clauses are; Quality Management System Management Responsibilities Resource Management Product Realizati on Measurement analysis and improvement 4.1 Analysis of an ISO 9001 Compliant Company Amadeus is a well renowned solution provider for the travel industry for the effective management of services. They are known to provide the solutions to some of the well known names in the travel industry. According to Amadeus IT Group SA (2008); the company has possessed a continuing commitment to the incorporation of technology in their business processes and operations; this earned them the ISO 9001:2000 certification in 2000. Amadeus has been one of the first companies of its kind to realize the importance of complying with the ISO standards and finally attained it in the beginning of the present century. They improved their services and infrastructure to comply with the standards of the certification. As a result of the compliance, their systems and customer service witnessed many benefits. The standard has facilitated the development and maintenance of solutions that are able to improve the operations of their clients’ businesses, increase their productivity and profits, earn greater market share etc. 5. Argument Approaches According to Microsoft Corporation (n.d.); application availability is considered to be the promptness of a software or platform to cater to the demands of the user with the desired reply or results. High application